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Auto-Tech Marketplace

Dominating High-Velocity Lead Generation

Driving hyper-growth for India's leading online platforms for buying and selling used cars.

Project Overview

Featured Clients

Cars24 & Spinny

Service Area

Sales & SDR Operations

The Challenge

Rapidly growing auto-marketplaces require high-velocity lead generation and immediate response times to capture high-intent buyers and sellers before the competition does. The window of opportunity is incredibly short, demanding a team that can execute flawlessly at extreme speed.

The IBI Solution Methodology

Phase 1: Rapid Onboarding 01

We deployed a dedicated, scalable SDR squad. Rather than relying on rigid scripts, we placed a massive focus on rigorous training—honing deep customer acquisition strategies and advanced soft skills.

Phase 2: Process Automation 02

To maximize efficiency and speed-to-lead, we adapted cutting-edge process automation techniques. This minimized time spent on repetitive data entry tasks, allowing agents to focus purely on selling.

Phase 3: Data Visualization 03

We integrated robust data analytics and real-time reporting systems. This provided complete transparency to the client and allowed us to instantly identify and eliminate process bottlenecks.

Measurable Impact Dashboard

#1
Largest Partner

Became the largest channel partner for both industry giants, handling record-breaking lead volumes.

85%+
Highest CSAT

Achieved and maintained the highest satisfaction scores across all competing vendor partners.

100%
Data Clarity

Leveraged custom data visualization tools to establish complete, actionable communication.

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